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Terms and Conditions for Merchandise Sales --Please click on this link and read before purchasing.



 Orders
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Orders placed through the website are done so using a secure payment process. Our servers feature industry standard SSL encryption. Please allow 24 to 48 hours for order processing once you have placed your order.  Your credit card transaction will be settled (charged) when the item goes into production (if not currently in stock) or at the time of shipping (if currently in stock).

Customers must be 18 years of age to order products from Hardpoint Equipment. It is the customer's responsibility to know their local laws and regulations regarding the purchase and use of our products and equipment.

Shipping
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Hardpoint Equipment ships all international orders using USPS. US Customers have the ability to select the shipping method for their order, based on the order weight and shipment destination.

Customers will receive a shipment confirmation email once their package has shipped. This email will contain the shipment tracking/ customs number (if available).

International customers are responsible for knowing the local laws and regulations regarding the purchase and use of defensive items. Hardpoint Equipment is not responsible for prohibited item seizures by the destination country's customs.

Returns
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Unopened items may be returned for a full refund (minus shipping costs) within 30 days of order shipment. Open, used, or damaged items will not be accepted for return. Returns must be pre-approved and accompanied by a Return Authorization Number. You can request a Return Authorization Number by emailing us at email@hrdpnt.com.

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